btjli Terms and Conditions

1 General Provisions and Definitions

The key terms used in these Terms are defined as follows:

• "Platform" means the btjli website, mobile site, and all related digital services.
• "User" or "Member" means any person who holds a registered account on btjli.
• "Services" means the online casino games, sports betting, and related entertainment services available on the btjli platform.
• "Account" means a user's personal registered profile that grants access to the platform's services.
• "Bonus" means any promotional offer, free spins, or additional credits provided by btjli.

These Terms are effective under Bangladesh Standard Time (BST, UTC+6). In the event of any dispute, the English version of these Terms shall be considered final.

2 Eligibility and Age Restrictions

The following conditions must be met to use the btjli platform:

• You must be 21 years of age or older. Use of this platform by minors is strictly prohibited.
• You must be a valid individual and operate the account in your own name.
• The same person may not operate multiple accounts. If duplicate accounts are detected, both accounts will be closed.
• Online gaming must be legally permitted in the country or region where you are located.
• You must provide accurate and complete information about yourself. Providing false information will result in account cancellation.

btjli reserves the right to conduct identity verification (KYC) at any time. Failure to provide the required documents may result in the account being temporarily suspended.

3 Account Registration and Security

You must provide accurate and up-to-date information when completing the registration process. Important account rules:

• Each user may open only one account.
• It is your responsibility to keep your login password completely confidential.
• Granting any third party access to your account is prohibited.
• If you suspect unauthorized access, you must notify our support team immediately.
• Use a strong password for account security and change it regularly.
• You must log out after logging in from a public or shared device.

You are responsible for all activity that takes place on your account. If misuse of the account is proven, btjli reserves the right to forfeit all balances.

4 Deposits, Withdrawals and Payment Policy

All financial transactions on btjli are conducted in Bangladeshi Taka (৳). The following payment methods are supported: bKash, Nagad, Rocket, Upay, and bank transfer.

• Minimum deposit: ৳100 for each method.
• Minimum withdrawal: ৳800.
• Withdrawal processing time: Usually completed within 15 minutes to 2 hours.
• Withdrawal requests may only be made through the same payment method used for the deposit.
• Withdrawals may be put on hold until the verification process is complete.
• btjli reserves the right to freeze transactions if money laundering or fraud is suspected.
• Transferring deposited funds to a third-party account is strictly prohibited.

btjli ensures that all payment transactions are secured by SSL encryption. Your financial information is handled with the highest level of security.

5 Bonus and Promotion Terms

btjli offers various types of bonuses and promotional offers. Each offer is subject to specific terms. General bonus terms:

• Welcome bonus: 100% bonus on the first deposit, up to ৳8,000. Wagering requirement is 15x.
• A bonus may only be claimed once. Attempting to claim the same bonus through multiple accounts will result in all accounts being cancelled.
• Winnings earned from a bonus must meet the specified wagering requirement before withdrawal.
• Bonus offers are generally valid for 30 days. If the conditions are not met within the specified time, the bonus will be cancelled.
• btjli reserves the right to change, suspend, or cancel any bonus offer at any time.
• If bonus abuse is found, the account and all bonuses will be cancelled.

Detailed terms for specific promotions are listed alongside each offer. Please read the specific terms of each offer carefully.

6 Gaming Rules and Fair Play

btjli is committed to ensuring a fair and transparent gaming environment. The following gaming rules must be strictly followed:

• Any attempt to manipulate or cheat game results is prohibited.
• Using bots, automated software, or any artificial means to play games is strictly prohibited.
• Collusion or playing in coordination with other players is a punishable offence.
• Attempting to exploit technical errors for an unfair advantage is not permitted.
• Data from btjli's game servers shall be considered final; in the event of any dispute, server logs are the authoritative source.
• btjli reserves the right to void winnings gained abnormally due to technical errors.

All our games use Random Number Generator (RNG) technology, which ensures completely unbiased and verifiable results.

7 VIP Program and Loyalty Rewards

btjli's VIP program has three tiers, each offering special benefits:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.5%.
• Gold: Weekly cashback of up to 0.8%.

You can advance to a higher VIP tier through regular and active play. VIP benefits are personal and may not be shared with anyone else. btjli reserves the right to change the VIP program terms at any time, and members will be notified in a timely manner when changes are made.

8 Prohibited Activities

The following activities are strictly prohibited on the btjli platform and, if detected, will result in immediate account cancellation:

• Money laundering or conducting any illegal financial activity.
• Making deposits or withdrawals using a third party's payment method.
• Operating an account under a false identity or in someone else's name.
• Using hacking, viruses, or any harmful technology.
• Threatening, harassing, or abusing other users.
• Using btjli's brand, logo, or identity without authorization.
• Conducting any form of spam or unsolicited promotion.

9 Account Closure and Suspension

btjli reserves the right to close or suspend an account in the following circumstances:

• Violation of any provision of these Terms.
• Detection of fraudulent activity or suspicious transactions.
• Failure to verify identity or providing false information.
• In the case of an account that has been inactive for a long period (more than 12 months).
• At the direction of legal authorities.

Users may also request account closure at any time. The opportunity to withdraw any verifiable balance will be provided before the account is closed; however, this may not apply to accounts closed due to violations of these Terms.

10 Privacy and Personal Data Protection

btjli places the highest importance on the privacy of your personal information. Your information will be used only for the following purposes:

• Account verification and management.
• Payment processing and confirmation of financial transactions.
• Providing customer service and resolving issues.
• Anti-money laundering and security assurance.
• Fulfilling applicable legal obligations.

We do not sell your personal information to third parties. However, information may be shared with relevant authorities for legal compliance or security verification purposes. For more details, please read our Privacy Policy.

11 Responsible Gaming

btjli places the highest priority on responsible gaming. We believe gaming is an entertainment activity — it should never be considered a source of income.

• You can set limits on your own gaming activity.
• If you notice signs of gaming addiction, notify our support team right away.
• The self-exclusion option can be activated at any time.
• If you wish to deactivate a family member's account, please contact us.

For more details, visit our Responsible Gaming page.

12 Dispute Resolution

In the event of a dispute or complaint, follow the process below:

1. First, contact our support team through 24/7 live chat.
2. Provide a detailed description of the issue and any relevant evidence.
3. Our team will provide an initial response within 72 hours.
4. If a satisfactory resolution is not reached, submit a formal complaint by email at ([email protected]).

btjli's server logs and game data will be considered the final authoritative source in all disputes. All complaints will be reviewed fairly and impartially.

13 Limitation of Liability

btjli bears no liability in the following circumstances:

• If a game is interrupted mid-session due to loss of internet connection.
• Due to issues related to the user's own device or software.
• In the event of a natural disaster, war, or other unavoidable circumstances (Force Majeure).
• For delayed transactions due to a fault on the part of a third-party payment service provider.
• If loss occurs due to the user's own inadvertent disclosure of their login credentials.

In any circumstance, btjli's maximum liability shall be limited to the amount held in the user's account during the specified period.

14 Intellectual Property Rights

All content on the btjli platform — including logos, designs, graphics, software, text, and other materials — is the exclusive intellectual property of btjli. Use, reproduction, or distribution of these without written permission is strictly prohibited.

Content from game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, etc.) is protected by their respective intellectual property laws.

15 Changes to Terms

btjli reserves the right to change these terms and conditions at any time. For important changes:

• A notice will be sent to your registered email at least 7 days before any changes take effect.
• A notice will be displayed on the main page of the site.
• If you continue using the platform after the updated terms have come into effect, you will be considered to have agreed to the new terms.

The latest terms and conditions will always be available on this page. We advise all users to visit this page regularly.

16 Contact

Contact us for any questions or comments regarding these terms and conditions:

• Email: [email protected]
• Live Chat: 24/7 direct support in Bengali

Our support team is ready to serve you 24 hours a day, 7 days a week.