btjli's Privacy Policy

btjli ("we", "our", or "platform") operates a trusted online entertainment service for users in Bangladesh. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using btjli's services, you are considered to have agreed to the terms of this policy.

Our Privacy Policy is built in accordance with international data protection standards, and we are committed to ensuring the security of your information. Contact us for any questions.

1 Information We Collect

btjli may collect your information in several ways. The types of information collected are described in detail below:

1.1 Registration and Account Information

When you create an account on btjli, we collect the following information:

• Full name and date of birth
• Valid email address
• Mobile number
• Residential address
• National ID or passport number (for identity verification)

1.2 Financial Information

We may require the following financial information to process deposits and withdrawals:

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (for bank transfers)
• Transaction history and records

1.3 Device and Usage Information

When you use our platform, we automatically collect the following information:

• IP address and device type
• Browser version and operating system
• Pages visited on the website and time spent
• Cookie and session data
• Referral source and click-through information

2 Purpose of Data Collection

btjli collects and uses your information only for legitimate and specific purposes. The main purposes of our data collection are:

2.1 Service Delivery

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing bonuses and promotions
• Maintaining transaction records
• Providing customer support services

2.2 Security and Compliance

• Detecting and preventing fraudulent activity
• Verifying identity and keeping accounts secure
• Adhering to responsible gaming policies
• Meeting regulatory and legal obligations

2.3 Improvement and Personalization

• Personalizing your experience
• Improving platform performance
• Informing you about relevant offers and promotions (with your consent)
• Analyzing service quality

3 Data Storage and Security

The security of your information is btjli's highest priority. We use industry-standard security measures to keep your data safe.

3.1 Technical Security Measures

• All data transmissions are protected by 256-bit SSL encryption
• Sensitive information is stored in encrypted form
• Regular security audits are conducted
• Firewalls and anti-intrusion systems are used to prevent unauthorized access

3.2 Data Retention Period

We retain your information for as long as it is necessary to provide services or to meet legal obligations. Even after an account is closed, certain information may be kept for a set period in accordance with regulatory requirements.

4 Sharing Information with Third Parties

btjli does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, information may be shared in the following circumstances:

4.1 Service Provider Partners

Limited information may be shared with trusted partners to provide services such as payment processing, identity verification, and technical support. These partners operate under strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed as required by court orders, government directives, or valid requests from law enforcement agencies. In such cases, we provide only the information legally required.

4.3 Fraud Prevention

Limited information may be shared with other security service providers to detect and prevent fraudulent activity or illegal use.

5 Cookie Policy

btjli uses cookies and similar tracking technologies to improve your service experience and to analyze our platform's performance.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure core functionality.
• Analytics Cookies: Help us understand site usage and improve our services.
• Preference Cookies: Used to save your preferences such as language and theme.

5.2 Cookie Controls

You can control or disable cookies at any time by changing your browser settings. Please note that disabling certain cookies may limit specific functionality on the platform.

6 Your Rights

btjli gives you control over your personal information. You have the following rights:

6.1 Right to Access Information

You can request a copy of the information we hold about you on btjli at any time. We generally respond to such requests within 30 business days.

6.2 Right to Correct Information

If your information is incorrect or incomplete, you can contact us to request a correction.

6.3 Right to Delete Information

In certain circumstances, particularly after closing an account, you may request the deletion of your personal information. However, some information must be retained for a set period due to legal and regulatory obligations.

6.4 Right to Object to Processing

You can opt out of receiving marketing communications at any time. To do so, contact our support team directly.

7 Minors and Age Verification

btjli strictly operates for those aged 21 and above only. We do not intentionally collect any information from minors. If we learn that a person under the age of 21 has created an account, that account will be closed immediately and the associated information will be deleted. Parents and guardians who believe their child is using our services without authorization are requested to contact us.

8 International Transfer of Data

btjli's technology infrastructure may rely on servers outside Bangladesh. In such cases, your information may be transferred internationally. We ensure that all such transfers are completed with appropriate safeguards and in compliance with international data protection standards.

9 Changes to the Privacy Policy

btjli may update this Privacy Policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date at the top of the page
• Notify registered users by email
• Display a notification on the platform

Continued use of the service after any changes means you are considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

10 Contact Us

For any questions, concerns, or complaints regarding this Privacy Policy or your personal information, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 (in Bengali)

Our dedicated privacy team will process your request as quickly as possible, generally within 7 business days.